Servicio al cliente

Jordan, a Goshen County native, was born and raised in Lingle, WY.  He earned a degree in Finance from Chadron State College in 2002 and owned and operated an insurance agency in Scottsbluff, NE for 17 years, before joining Pinnacle Bank in 2019.  
Goshen County has always been home for Jordan, and he takes pride in positively impacting the community, both in and out of the bank.  He is a member of Rotary and Past President of Torrington Girls Softball Association.  

Jordan has two children - a son, Jorey, and daughter, Brooklyn - and enjoys attending their sporting events and activities.

A Newcastle native, Kristen’s Wyoming roots, vast banking experience and passion for helping customers attain their goals makes her a natural fit to lead the Sundance Loan Production Office. She earned a BS degree in Accounting and Minor in Finance from the University of Wyoming. She joined Pinnacle Bank - Moorcroft in 2014, working in various areas of the bank, including two years as a local loan officer. Prior to being named the Branch Manager of the Sundance LPO in 2021, she spent three years reviewing and analyzing ag and commercial loans from across the state as the Assistant Vice President of Risk Management.

When Kristen isn’t busy helping customers, you’ll likely find her enjoying the many activities the area has to offer, such as hunting, horseback riding, attending concerts, as well as spending time with family and friends. Growing up on her family’s ranch outside of Newcastle, it comes as no surprise that she would marry a rancher. Channing, her husband, is an electrician and works on his family ranch in White Owl, SD, with their three dogs.

Justin became a member of the Pinnacle family after getting his Bachler's Degree in Agriculture Education.  Growing up in Gillette and attending the University of Wyoming, Justin knows better than anyone the Wyoming way of life.  Having been a board member of the Wyoming FFA Foundation, specializing in Agriculture and Commercial Lending comes easy for Justin.  Justin enjoys meeting new customers as well as building genuine relationships with all of his current customers.  

Matt was born and raised in Chappell, NE, and earned a degree in Finance while playing football for the Nebraska Cornhuskers. He began his banking and lending career in 2003, joining the Pinnacle Bank - Cheyenne family in 2006. Matt believes local businesses are the heartbeat of the community and enjoys developing tailored financial solutions to help them reach their goals. He is also committed to positively impacting Laramie County. Currently, he serves as an Advisory Board Member for Boys Scouts of America. In his spare time, you will find Matt and his wife, Marie, chasing their three boys, Ryker, Nolan and Myles.

As a Wyoming native, Christie understands the importance of supporting the local community. Drawing on her decades of banking experience, she helps the Campbell County community achieve their financial goals and dedicates countless hours to volunteering with various local nonprofit organizations. Christie has proudly served in leadership roles such as Chair of the Festival of Trees Steering Committee, Secretary for the North East Wyoming Community Health Foundation, President of the Kiwanis Club of Gillette, and as a founding member of the Hope Source Committee. She believes there is no better way to show her appreciation than by giving back to the community that has supported her for many years. In her free time, Christie enjoys spending time with her husband and fur baby, exploring the great outdoors, and enjoying all that Wyoming has to offer.

Born and raised in Cheyenne, Jessica not only knows the community, but also possesses extensive lending and banking knowledge, creating the perfect combination to help local businesses grow, prosper and reach their financial goals. She has been a part of the Pinnacle Bank family since 2010 and has played a large role in Pinnacle Bank - Cheyenne's growth. Jessica has been an active contributer in the Cheyenne community, serving on various, local, non-profit boards throughout the years. Currently she is the Vice President of the Cheyenne Day of Giving board and President for Habitat for Humanity of Laramie County.

Wade was born and raised in Yuma, CO.  He earned a Business Degree from Midland Lutheran College in Fremont, NE, where he played college football. 

He moved to Torrington, WY in 2009 and joined Pinnacle Bank-Wyoming in 2014.  Wade is very active in the community and spends his free time coaching his sons, and other area youth, in various sports. 

Kevin has called Gillette home since 2002 and joined the Pinnacle Bank team in 2020, bringing with him several years of commercial lending experience. He enjoys building strong relationships with customers and helping make their dreams come true. His passion for Campbell County is second to none and he strives each day to make a positive impact in the community, to help ensure the success for future generations to thrive.

Very active in the community, Kevin currently serves on the Campbell County Land Board, Gillette College Booster Club, is a steering committee member for FUEL Gillette, the Vice President of the Gillette Soccer Club, and the Tournament Director and Founder of the Matthew Sorenson Memorial Disc Golf Tournament. In addition, he spends countless hours volunteering as a youth sports coach for traveling basketball and soccer teams, and with Little League Baseball.

After graduating from University of Wyoming, with degree in Ag Business, Emily began her banking career as an ag lender for Nebraska State Bank in Oshkosh, NE. In 2017 she moved to Cody and joined the Pinnacle Bank family. Throughout her time here she has served in many different roles, including as loan administrator, new accounts rep, and now as a commercial loan officer. Within each role, Emily's unwavering commitment to and enjoyment of building relationships with her customers remains a top priority. Outside of the bank, you'll find Emily at a barrel racing jackpot or rodeo, in the mountains rafting and fishing, and spending time with her family.

Ashley was born and raised in Gillette. As her hometown, she knows the area well and has been serving Campbell County’s real estate lending needs since 2012. In addition to her extensive knowledge of conventional home loans and refinances, she has comprehensive experience with FHA, VA, Rural Development and in-house mortgage loan programs, which have helped numerous, local customers’ home-ownership dreams come true. Ashley also knows the importance of giving back to the community which has given so much to her. She is proud to serve with the Gillette Chamber of Commerce Energizers and as a Steering Committee Member for the Gillette Area Leadership Institute (GALI).

In her free time Ashley can be found with her busy family of six, enjoying the Wyoming outdoors, camping and fishing.

Growing up in Hill City, SD, it was an easy transition for Todd to begin his banking career.  After graduating from the University of Wyoming, Todd worked as the County Supervisor for the USDA.  After that, he worked for 18 years as the Agricultural Department Head for 1st National Bank in Powell.  Todd joined Pinnacle Bank in 2014 as the Market President.  While tackling all of the duties of a president, Todd specializes in Agricultural and Commercial Lending.  He is actively involved with the Powell Economic Partnership as well as AWANA.  

Originaria de Chicago, Ashten se mudó a Newcastle a temprana edad y la considera con orgullo su ciudad natal. Esta perrita de Newcastle se convirtió posteriormente en Cowgirl de la Universidad de Wyoming, obteniendo una licenciatura en Administración de Empresas en 2020. Tras graduarse, regresó a su ciudad natal y se unió a Pinnacle Bank como cajera. Con una ética de trabajo y determinación demostradas, Ashten ascendió rápidamente al puesto de Agente de Préstamos Hipotecarios en 2022, puesto que ocupa actualmente, ayudando a los clientes con sus necesidades de préstamos hipotecarios.

Además de sus responsabilidades bancarias, Ashten participa en varias iniciativas comunitarias y realmente disfruta del voluntariado para retribuir a su ciudad natal.

Michael, residente de Wyoming de quinta generación, es originario de Pine Bluffs, Wyoming. Es licenciado en Estudios Internacionales, con especialización en el Sistema Económico Global, por la Universidad de Wyoming. Con títulos adicionales de la Universidad Corporativa de la FDIC y la Escuela de Posgrado en Banca de la Universidad de Colorado, Michael posee una diversa formación financiera. Aporta a su trayectoria profesional siete años de experiencia regulatoria en los sectores bancario y fiduciario, junto con cuatro años de experiencia en préstamos. Apasionado por su herencia de Wyoming, Michael combina sus logros académicos con su experiencia práctica para ayudar a los clientes a navegar fácilmente.

Garrett brings a wealth of experience and knowledge to Pinnacle Bank.  After graduating with a BA from Brown University and an MBA from Arizona State University, Garrett came to Cody to be a Commercial Lender for Shoshone First Bank. After being a lender for 5 years there, Garrett came to Pinnacle in 2008.  Garrett helps service loans from business and commercial loans to real estate and personal loans.  He enjoys providing good customer service to all of his customers. 

Outside of the bank, Garrett is involved with the Cody Lions Club, Buffalo Bill Art Show & Sale, and he's the President of the Cody Warriors Lacrosse Club.  You also might find him with his wife at The Thistle Gift Shop and Book Store, or supporting his son and daughter with their various youth sports activities.   

Quinn started his banking career in 2016 with Pinnacle Bank, after working in the oil and gas industry and owning his own title company. Quinn grew up on a ranch west of Hawk Springs, Wyo. that he is still involved with on a daily basis. With his agriculture background and experience, Quinn understands the importance of working closely with his customer base on their Ag lending needs. He was a key member in starting the Kiwanis Club of Goshen County and has served as President and Treasurer. Outside of the office, Quinn spends his time at the ranch and attending University of Wyoming games.

As a Wyoming native, Kent has a true understanding of just what it takes to thrive in this great state. He was born and raised in Torrington, WY and would go on to receive his degree in Ag Business from neighboring Chadron State College.

In 2003, it was natural fit for Kent to begin his ag and commercial lending career back in his hometown, working for Pinnacle Bank. He would relocate to Worland three years later and help lead the team as Vice President.

When Kent isn't working or volunteering, you will likely find him enjoying the Wyoming lifestyle - hunting, fishing and spending time with family and friends. He and his wife, Amy (also a Wyoming native), have two children and one granddaughter.

Crecí y he vivido en Wyoming toda mi vida. Comencé mi carrera en el sector bancario como cajera y luego me pasé al sector hipotecario. Llevo más de 20 años trabajando en este sector (empecé con Pinnacle en 2011) y me resulta muy satisfactorio ayudar a los clientes a conseguir la casa que desean. Participo en nuestro club Kiwanis de Worland, en el Consejo de Finanzas de nuestra iglesia y también colaboro en los eventos comunitarios locales de Pinnacle Bank. Mi esposo y yo tenemos dos hijos, una nuera y un nieto. En mi tiempo libre, me gusta disfrutar del aire libre, leer, cocinar y pasar tiempo con mi familia y amigos.

After growing up in Sturgis, SD, Marc got his Bachelor of Science degree from National College in Paralegal Studies.  Since that time, he has been in the banking industry for approximately 20 years doing automobile, mortgages, consumer and commercial lending.  In 2006, Marc joined our bank as Vice President and Commercial Loan Officer.  You can find him now at our branch in Gillette.  While maintaining and originating commercial loans, Marc also spends his time as an advocate for CASA in Wyoming.    

Andrea, originaria de Torrington, se apasiona por servir a su comunidad ayudando a las personas a alcanzar sus metas de ser propietarios de vivienda. Comenzó su carrera en el sector hipotecario en 2007, y su compromiso, empuje y excelentes habilidades de servicio al cliente la llevaron a ascender a Agente de Préstamos Hipotecarios en 2012. Cuenta con una amplia experiencia en compras y refinanciamientos convencionales, así como con VA, FHA, Desarrollo Rural y diversos tipos de financiamiento interno. Andrea encuentra la mayor satisfacción en encontrar el programa de préstamo ideal para sus clientes y guiarlos durante todo el proceso, garantizando una experiencia fluida y agradable de principio a fin. Fuera del banco, Andrea disfruta de su tiempo libre con su esposo y sus dos hijos, además de viajar, leer y tocar el piano.

Gil was born into agriculture and growing up on a ranch in the southeast corner of Colorado helped shape his future. He graduated from Colorado State University with a degree in Ag Business and began his career in ag and commercial lending in 1993. He would later attend and graduate from the Graduate School of Banking in Boulder, Colorado.

Gil joined the Pinnacle Bank family in 1997 in Sterling, Colorado, and would make his way to Wyoming in 2000, working for our Torrington branch. In 2006 he accepted the Market President position at our Worland location, where he spent 17 years dedicated to helping local business owners, farmers, and ranchers attain their dreams.  In 2022 Gil relocated to Cody, taking over the helm as Regional President, where he oversees our Cody, Powell, Thermopolis and Worland branches.

Gil’s unwavering commitment to community involvement has been a constant throughout his tenure with Pinnacle Bank.  He continues to actively fill volunteer opportunities with local non-profit organizations and is a constant contributor to and supporter of the local schools.

He and his wife, Sarah, have three children and are grateful to be a part of the close-knit, “gateway to Yellowstone,” community.

Minnie Miller es una prestamista experimentada y presidenta de mercado en Pinnacle Bank - Thermopolis. Con más de cuatro décadas de experiencia en banca, Minnie comenzó su trayectoria como cajera en 1980, lo que la convirtió en una fuente confiable en el sector crediticio. Disfruta enormemente ayudando a las personas con sus aspiraciones financieras, ya sea para asegurar su residencia principal, adquirir una segunda vivienda o invertir en propiedades. Sea cual sea el proyecto, Minnie le ayudará a que el proceso de financiación sea fácil y sencillo.

Troy has a wealth of experience in lending, with his career in the financial industry beginning in1992, including eight years in management and lending positions at Pinnacle Bank branches in Newcastle and Moorcroft. He has a deep-rooted history in agriculture, which has helped numerous businesses and ag producers grow. Troy knows the area well, previously spending 10 years as a loan officer helping farms and families throughout the North Platte, NE area.

Community involvement has always been a priority for Troy. Whether it be serving on the Ag Society board or a Chamber of Commerce board, coaching youth sports, as the National Collegiate Rodeo Student Director, or being a member of Rotary and Lions organizations, he welcomes new opportunities to serve and positively impact the Scotts Bluff County communities.

Como nativa de Cody, Tanya ha presenciado de primera mano el crecimiento y la vitalidad de la comunidad que orgullosamente considera su hogar. Su trayectoria en el sector inmobiliario comenzó en 2001 como recepcionista en una compañía local de títulos de propiedad. Con el paso de los años, su dedicación y pasión la impulsaron a convertirse en una de las agentes de préstamos hipotecarios más confiables y respetadas de la zona, con experiencia en todo el espectro financiero, desde préstamos convencionales hasta FHA, VA y más. El compromiso de Tanya con sus clientes va mucho más allá del proceso de préstamo; cree firmemente que se trata de fomentar relaciones duraderas y garantizar que cada persona se sienta empoderada, segura y valorada durante toda la experiencia de financiación inmobiliaria. "Disfruto mucho guiando a propietarios de viviendas, tanto nuevos como experimentados, a través del proceso de financiación, convirtiendo sus sueños en realidad. Ser parte de este proceso es un privilegio que valoro mucho".

Born and raised in Cody, WY, Dusty was a natural fit for Pinnacle when he joined us in 2006. Upon earning his Bachelor's degree in Business Management from MSU in 1997, Dusty returned to his roots and began his career in banking.  As the Charter President, he is dedicated to fostering strong relationships across our markets and leading initiatives that drive growth and innovation within the communities we serve. Dusty’s passion for community involvement and his strategic vision continue to make a positive impact on the organization, staff, and our valued customers.

Nacida y criada en Wyoming, Janet reside en el noreste del estado, donde disfruta al máximo de la naturaleza. Comenzó su carrera en préstamos hipotecarios con Pinnacle Bank en julio de 2010 y disfruta ayudando a las personas a cumplir su sueño de establecerse en el condado de Crook. Gracias a su profundo conocimiento de la zona y a su experiencia en préstamos hipotecarios, guía con destreza a sus clientes en el proceso de compra de una vivienda. Además de su trabajo profesional, Janet participa activamente en voluntariado para diversas iniciativas comunitarias. Su tiempo libre lo pasa a menudo con familiares y amigos acampando, explorando las montañas en sus vehículos side-by-side, jugando al golf o disfrutando del embalse Keyhole.

Kristi Thronburg se licenció en Administración de Empresas en Chadron State College. Con una sólida trayectoria en atención al cliente, ha desempeñado diversos cargos, desde la gestión de operaciones minoristas hasta la dirección de una pequeña empresa. Su trayectoria en el sector bancario comenzó en 1999 como Procesadora de Préstamos, lo que marcó el inicio de su carrera en el sector financiero. Kristi se incorporó a la familia Pinnacle Bank en 2012, donde tramitó diligentemente préstamos en diversas entidades financieras durante varios años. Su enfoque centrado en el cliente, su experiencia y su inquebrantable determinación le allanaron el camino para asumir su puesto actual como Oficial de Préstamos.

Melissa se unió al equipo de Pinnacle Bank en 2015 como Procesadora de Préstamos Hipotecarios y ascendió a Oficial de Préstamos Hipotecarios en 2021. Además de su enfoque en ayudar a los clientes locales con sus necesidades de financiamiento inmobiliario, Mel también desempeña un papel crucial en la prestación de apoyo hipotecario a nuestras 12 sucursales en Pinnacle Bank - Wyoming. Con su experiencia y dedicación, Melissa garantiza que los clientes reciban el apoyo que necesitan para alcanzar sus objetivos de ser propietarios de vivienda, ya sea en la comunidad de Cody o en cualquier otro lugar del estado.

Justin, a Wyoming native, grew up and graduated high school in Gillette. After earning his Business Management degree from Dickinson State University, he would return to his home state and join the Pinnacle Bank family in 2003. Justin continued his education, later attending and graduating from the Graduate School of Banking in Boulder, Colorado.

Justin is extremely active in Weston County, volunteering with multiple non-profit organizations, a constant contributor to and supporter of local schools, and coaching youth baseball, basketball and soccer.

He and his wife, Rita, have three children and are grateful to live in a small community, in the great state of Wyoming.

A well-known figure in banking, business and community affairs, Chad is proud to call Laramie home. He has been in the banking industry since 1998, serving in many capacities for local, community banks throughout southeast Wyoming. His extensive commercial lending experience and vast knowledge of and passion for the Laramie community, create the perfect combination to help local businesses grow, prosper and reach their financial goals. Chad is also an active contributor throughout Laramie, serving on various, local, non-profit boards and committees, such as the Laramie Rotary Club Board, Sponsorship Committee Member for Laramie Jubilee Days, member of the LCBA Grant/Loan Committee, and more. Additionally, he enjoys volunteering with local youth organizations, including coaching Laramie Girls Softball teams.