GENERAL SUMMARY: The Mobile and ATM Item Review Specialist is responsible for reviewing mobile and ATM deposits, researching item exceptions, and completing assigned reports. This role ensures deposit and item review functions are completed accurately, timely, and in accordance with applicable bank policies, procedures, and regulatory requirements. The Specialist provides professional support to internal teams and assists with issue resolution related to mobile and ATM item review processes. COMPENSATION: Hourly $16 - $17
Review mobile and ATM deposit items for accuracy, completeness, and compliance with established procedures.
Maintain working knowledge of applicable banking products, services, procedures, regulations, and bank policies across multiple charters and markets.
Research item exceptions, discrepancies, and deposit-related issues; escalate items as appropriate.
Accurately enter, verify, and document item review information in applicable systems and complete required forms and procedures.
Thorough knowledge of banking regulations such as Reg CC and Reg D.
Complete assigned operational reports accurately and within established deadlines.
Maintain regular and reliable attendance, with the ability to work flexible hours, including evenings and weekends, as business needs require.
Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Proficient computer, keyboarding, and data entry skills with a high degree of accuracy.
Ability to communicate clearly, professionally, and effectively with internal teams, customers, and business partners.
Strong problem-solving, research, and follow-through skills.
Ability to prioritize work, manage interruptions, and meet established deadlines in a fast-paced environment.
Ability to work accurately under pressure while maintaining attention to detail.
Ability to maintain a high level of confidentiality and sound judgment when handling sensitive information.
Ability to work independently and contribute effectively as part of a team.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent required.
One year of prior banking experience or equivalent experience is generally expected.
BENEFITS:
Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations will be made when necessary and effective to enable individuals with disabilities to perform essential functions.
NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.
More Details
Monday - Friday
Benefits
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other Full-Time benefits include:
8 paid holidays.*
17 PTO days each year for the first five years of employment. Employees must also complete the 90-day introductory period prior to accruing PTO.*
After five years, 22 PTO days each year.*
After ten years, 27 PTO days each year.*
Employees must also complete the 90-day introductory period prior to accruing PTO.*
New employees will receive 16 hours of paid sick time upon their hire date.*
Health, dental, prescription drug card, vision, and voluntary life insurance plans.
Health Savings Account with employer contributions.
Flexible medical and dependent care spending plans.
Parental Leave after one year of full time employment.
401K plan after 3 months and start of next quarter with employer contributions and profit sharing.
Free checking account and basic printed checks.
Free safe deposit box.
$50,000 group term life insurance.
Long term disability insurance.
Employee Assistance Program.
Educational Assistance.
*Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at personnel@pinnbank.com or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Pinnacle Bank supports pay and transparency and complies with all applicable pay transparency laws. For more information, view the EEO KNOW YOUR RIGHTS.
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