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Our local bankers are here for your every need. If during business hours, please contact your local branch; we're here to help!

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Pinnacle Bank Contact Information

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Account Related Assistance

1-800-227-7715
Additional Information

Monday - Friday: 
6:00 am - 9:00 pm MST

Saturday:  
7:00 am - 5:00 pm MST

Sunday:
9:00 am - 5:00 pm MST

Online Banking

1-800-227-7715
Additional Information

Monday - Friday: 
6:00 am - 9:00 pm MST

Saturday:  
7:00 am - 5:00 pm MST

Sunday:
9:00 am - 5:00 pm MST

Debit Card Assistance

1-800-227-7715
Additional Information

Monday - Friday: 
6:00 am - 9:00 pm MST

Saturday:  
7:00 am - 5:00 pm MST

Sunday:
9:00 am - 5:00 pm MST

Online Bill Pay

1-877-903-0635
Additional Information

Daily:
5:00 am - 11:00 pm MST 

Online Banking

1-800-789-7156
Additional Information

Monday - Friday: 
7:00 am - 6:00 pm MST

Online Bill Pay

1-877-903-0635
Additional Information

Daily:
5:00 am - 11:00 pm MST  

Business Premium

1-800-227-7471
Additional Information

Monday - Friday:
7:00 am - 6:00 pm MST 

Lost or Stolen Visa Debit Card

1-800-472-3272
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24/7

Activate New Visa Debit Card Within 90 Days of Receipt

1-800-992-3808
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24/7

Change PIN on Your Visa Debit Card

1-800-992-3808
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24/7

Credit Card Balance Inquiries

1-855-270-3085
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24/7

Lost or Stolen Visa Credit Card

1-855-270-3085
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24/7

Diamond Secure Customers Only: Suspect identity fraud / Need to speak with a Resolution Specialist

1-877-610-7889
Additional Information

Monday - Friday: 
8:30 am - 5:00 pm EST

Diamond Secure Customers Only: File a Cellular Telephone Claim

1-877-610-7889
Additional Information

Monday - Friday: 
8:30 am - 5:00 pm EST

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Contact Form

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Branch Locator

Locate a branch near you.
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If you prefer assistance via email, our customer service email address is CustomerService@wyPinnBank.com.  Please be advised that email is not a secure method of communication and should not be used to provide personal, non-public information such as account numbers, social security numbers, dates of birth, etc. 

And, as always, you are free to call your local branch for assistance.

NOTICE TO CONSUMER LOAN BORROWERS

 

IF YOU FEEL THERE HAS BEEN AN ERROR IN THE SERVICING OF YOUR MORTGAGE LOAN WITH PINNACLE BANK OR IF YOU WOULD LIKE INFORMATION CONCERNING YOUR MORTGAGE LOAN, PLEASE SEND A WRITTEN REQUEST TO:

Pinnacle Bank-Wyoming
Compliance Department
2000 Main St, PO Box 760,
Torrington, WY 82240

Your request must contain a) Borrower’s name, b) Identification of your loan such as loan number and c) Information on the error that is believed to have occurred or a description of the information requested. You will receive a response within 5 business days.